Search or browse through the Extensis user forums to find tips posted by other Extensis customers, or post your own. Click here.

If our Web-based resources haven't answered your questions, send an email to our team of expert technicians for help installing and using your currently supported product.

For email service, click here. You will be asked to login using your registered email address so we can better track your case.

To speak with a Technical Support rep over the phone, please choose from the following numbers:

North America: (503) 274-7030

Outside the US: +44 (0) 1604-654-270



 
  • How can I check the status of my order?
  • What if I forgot my password?
  • How do I re-download software that I have purchased?
  • What is your return policy?
  • How do I locate my product serial number?

Find answers to these questions and more. Click here.

Looking for pre-sales product or pricing information? Having trouble ordering online? Questions about your licenses and serial numbers? Customer Service representatives are available by phone or email Monday through Friday, 8:00 AM to 5:00 PM, Pacific Standard Time.

For email service, click here. You will be asked to login using your registered email address so we can better track your case.

To speak with a Customer Service rep over the phone, please choose from the following numbers:

US toll free: (800) 796-9798

Outside the US: +1 (503) 274-2020