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Updated as of: August 16, 2022.
This Data Transfer Agreement (“DTA”) is entered into by and between Celartem, Inc. doing business as Extensis (“Extensis”) with customer of [Extensis Online Services] (“Customer”) to the extent Customer transfers personal data to Extensis or permits Extensis to access personal data located in a jurisdiction that requires special protections to transfer information across international borders, such as the European Economic Area (“EEA”).
Processing Activity (nature and purpose of the processing; categories of data subjects) |
Status of the Parties as Controllers or Processors |
Status of the Parties as Data Exporters or Importers |
Categories of Personal Data Processed |
Categories of Sensitive Data Processed |
Frequency of Transfer |
Extensis’s Subprocessors that support the processing activity |
Applicable SCCs Module |
Extensis processes personal data to provide the Services, or in connection with the Services receives personal data from Customer, or collects personal data on Customer’s behalf. |
Customer is a Controller. Extensis is a Processor.
|
Customer is the Data Exporter. Extensis is the Data Importer, and imports data into the United States. |
Any personal data Customer discloses to Extensis or that Extensis collects on Customer’s behalf. |
None |
Continuous |
Amazon Web Services Avalara Azure BlueSnap Calendy ChurnZero Clarifai Datadog DoubleClick Dynamics NAV Gong google-analytics.com HotJar Hubspot keylight Subscription Suite Linkedin Sales Navigator Mailchimp/Mandrill Microsoft Corporation Mimecast Mission Cloud NachoNacho Okta PartnerStack Pendo Revulytics (Revenera) Salesforce SendGrid Slack Surveymonkey Zendesk Zenduty Zoom Zuora |
Module 2 |
Extensis collects personal data of Customer’s employees, personnel, contractors, or agents to provide professional services in support of the Services. |
Customer is a Controller. Extensis is a Controller. |
Customer is the Data Exporter. Extensis is the Data Importer, and imports data into the United States. |
Name, email address, other contact information, and end-user unique ID. For clarity, Extensis is a Processor with respect to any personal data that Customer provides about its customers or end-users. |
None |
Continuous |
Module 1 |
|
Extensis processes account data in support of its obligations under the Software as a Service Agreement. |
Customer is a Controller. Extensis is a Controller. |
Customer is the Data Exporter. Extensis is the Data Importer, and imports data into the United States. |
Data that relates to the accounts that Customer’s personnel may create in connection with using the Services, including the names or contact information of individuals authorized by Customer to access Customer’s account and billing information of individuals that Customer has associated with its account. Analytical, usage, telemetry, data, and logs that Extensis generates when Customer’s personnel use the Services. Data that Extensis may need to collect for the purpose of identity verification. |
None |
Continuous |
Module 1 |
|
The parties process personal data of their respective personnel to, e.g., (a) administer and provide the Services; (b) manage invoices; (c) manage the Agreement and resolve any disputes relating to it; (d) respond and/or raise general queries; and (e) comply with their respective regulatory obligations. |
Customer is a Controller. Extensis is a Controller. |
Customer is the Data Exporter. Extensis is the Data Importer, and imports data into the United States. |
Name, title, and contact information of the parties’ personnel. |
None |
Continuous |
Module 1 |
In its capacity as a Processor, Extensis has implemented a written information security policy that addresses:
Extensis uses a secure solution to facilitate transfers of personal data with customers.