--- title: | Jamie Phillips description: Jamie leads Extensis in delivering exceptional value to our enterprise customers throughout the Americas. Prior to joining Extensis, he served as vice president of customer relations and operations with HawkSoft, Inc., and ran a successful business consulting and coaching practice. --- Control the chaos and unleash your team's potential with Extensis Connect / [Learn More](https://www.extensis.com/connect/?hsLang=en) - [Contact Us](https://www.extensis.com/contact-us?hsLang=en) - [Support](https://www.extensis.com/help-and-support?hsLang=en) - [Login ![](https://www.extensis.com/hubfs/assets%202022/Caret-Down-Vector.svg)](https://www.extensis.com/extensis-blog/author/jamie-phillips#) - [Existing Customer](https://secure.extensis.com/loginpage) - [Reseller](https://partners.extensis.com) - [User Management](https://connect.extensis.com/administration/users) - [Buy Now](https://www.extensis.com/pricing?hsLang=en) [![Extensis_aMonotypecompany_Coral_Dark](https://www.extensis.com/hubfs/brand/extensis-monotype/Extensis_aMonotypecompany_Coral_Dark.svg)](https://www.extensis.com?hsLang=en)   - Product - ### PRODUCT [ Extensis Connect + Insight ![](https://www.extensis.com/hubfs/assets%202022/Caret-Right-Vector.svg) ](https://www.extensis.com/products/connect-insight?hsLang=en) - [ Pricing ](https://www.extensis.com/pricing-old?hsLang=en) - [ Blog ](https://www.extensis.com/blog?hsLang=en) - Resources - ### LEARN MORE [ Resource Library ](https://www.extensis.com/resource-library?hsLang=en) [ Compliance HUB ](https://www.extensis.com/creative-asset-compliance?hsLang=en) [ Font Management ](https://www.extensis.com/font-management-software?hsLang=en) [ Agencies ](https://www.extensis.com/font-management-for-agencies-old?hsLang=en) [ Print, Packaging, & Production ](https://www.extensis.com/commercial-print-packaging-production-old?hsLang=en) [ Adobe Creative Cloud Integration ](https://www.extensis.com/font-management-for-adobe-creative-cloud-old?hsLang=en) - Partners - [ Partner Programs ](https://www.extensis.com/partners?hsLang=en) [ Find A Reseller ](https://www.extensis.com/find-a-reseller?hsLang=en) [![TAKE TOUR](https://no-cache.hubspot.com/cta/default/1740477/e79de75d-96de-4348-bf78-2220afddd538.png)](https://cta-redirect.hubspot.com/cta/redirect/1740477/e79de75d-96de-4348-bf78-2220afddd538) [![Extensis-Large-Navy-Logo-03-style-elements-css](https://www.extensis.com/hubfs/Extensis-Large-Navy-Logo-03-style-elements-css.svg)](http://extensis.com?hsLang=en) [Buy Now](https://www.extensis.com/pricing?hsLang=en) [EN](https://www.extensis.com/extensis-blog/author/?hsLang=en) / [DE](https://www.extensis.com/extensis-blog/author/?hsLang=de-de) / [FR](https://www.extensis.com/extensis-blog/author/?hsLang=fr-fr) ![Jamie Phillips](https://www.extensis.com/hubfs/Extensis%202019%20Theme/Our%20Story/jamie-phillips.png) # Jamie Phillips Jamie leads Extensis in delivering exceptional value to our enterprise customers throughout the Americas. Prior to joining Extensis, he served as vice president of customer relations and operations with HawkSoft, Inc., and ran a successful business consulting and coaching practice. ## All stories by Jamie ### Other Authors - [Amy Chan (11)](https://www.extensis.com/extensis-blog/author/amy-chan) - [Carli Edvalson (2)](https://www.extensis.com/extensis-blog/author/carli-edvalson) - [Catarina Mendes (6)](https://www.extensis.com/extensis-blog/author/catarina-mendes) - [Chris Meyer (1)](https://www.extensis.com/extensis-blog/author/chris-meyer) - [Chris Stevens (1)](https://www.extensis.com/extensis-blog/author/chris-stevens) - [Darrin Helsel (5)](https://www.extensis.com/extensis-blog/author/darrin-helsel) - [Extensis (76)](https://www.extensis.com/extensis-blog/author/extensis) - [Hannah Tyler – Guest Contributor (3)](https://www.extensis.com/extensis-blog/author/hannah) - [James Grace (1)](https://www.extensis.com/extensis-blog/author/james-grace) - [Jamie Phillips (1)](https://www.extensis.com/extensis-blog/author/jamie-phillips) - [Jean Michel Laurent (1)](https://www.extensis.com/extensis-blog/author/jean-michel-laurent) - [Jeff Johnson (1)](https://www.extensis.com/extensis-blog/author/jeff-johnson) - [Jeffrey Stewart (2)](https://www.extensis.com/extensis-blog/author/jeffrey-stewart) - [Jenelle Kemp (1)](https://www.extensis.com/extensis-blog/author/jenelle-kemp) - [Joscelyn Zell (2)](https://www.extensis.com/extensis-blog/author/joscelyn-zell) - [Laura Worthington (1)](https://www.extensis.com/extensis-blog/author/laura-worthington) - [Laura Xu (6)](https://www.extensis.com/extensis-blog/author/laura-xu) - [Osamu Ikeda (2)](https://www.extensis.com/extensis-blog/author/osamu-ikeda) - [Renee Schlachter (2)](https://www.extensis.com/extensis-blog/author/renee-schlachter) - [Tara Storozynsky (27)](https://www.extensis.com/extensis-blog/author/tara-storozynsky) - [Toby Martin (17)](https://www.extensis.com/extensis-blog/author/toby-martin) - [Torsten Köbel (1)](https://www.extensis.com/extensis-blog/author/torsten-köbel) - [Wendy Bloechle (1)](https://www.extensis.com/extensis-blog/author/wendy-bloechle) [Company Culture](https://www.extensis.com/extensis-blog/tag/company-culture) ### [Customer Success From The Ground Up](https://www.extensis.com/extensis-blog/customer-success-from-the-ground-up) September 2, 2020 | | | ![](https://www.extensis.com/hubfs/footer-cat-animation-final-compressed.gif) Your reward for scrolling all the way to the end is this precious cat. Yes! 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