Portfolio does not create thumbnails for Photoshop PSD files

Description

This article describes what to do if Portfolio does not create a thumbnail for Adobe Photoshop .PSD files.

Solution

In order for Portfolio to be able to create thumbnails from a Photoshop .PSD file, it needs to be saved with “Maximum Compatibility”. This makes Photoshop embed a flattened version of the image into the file – which is what Portfolio will use to create a thumbnail and preview.

To configure Photoshop so that it saves PSD files with a preview:

• In Windows: In Photoshop, go to Edit -> Preferences -> File Handling
• On MacOS X: In Photoshop, go to Photoshop -> Preferences -> File Handling. The following dialog will open:
  
• In the middle of the dialog, under “File Compatibility”, set “Maximize PSD and PSB File Compatibility” to: “Always” if you want Photoshop to automatically save all PSD files with previews; or “Ask” if you want Photoshop to ask you while saving the file.

After doing the above steps, you will need to use Photoshop to open and resave any PSD files that are lacking thumbnails. Once you have re-saved them with the Maximize Compatibility enabled, you can have Portfolio generate a thumbnail and preview for them. To do this, select the items in Portfolio, then select: Item > Regenerate Thumbnail.

Related KB Articles:

1. How to manually uninstall Suitcase Fusion 4 (Windows)
2. ‘Save for Web’ is slow in Photoshop on some Windows 7 systems with nVidia cards and Suitcase Fusion
3. When Portfolio Server 10 catalogs TIFF files, some previews come up with a pink or blue tint
4. What does the layered pages icon on my thumbnails mean?
5. Photoshop CS4 hangs on launch on Mac OS 10.7.5
6. Photoshop CS6 (Mac) crashes when the Suitcase Fusion 4 plugin is in use
7. Photoshop CS6 auto-activation plugins for Extensis font management products
8. How to import metadata into Portfolio from a text file

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