How do I move UTS to another server?

Description

This article describes the steps required to move UTS from one server to another. Since UTS backups are cross-platform, it is possible to move from Mac to Windows and vice-versa. For the sake of brevity, instructions for configuring SSO (Single Sign On) and external databases are excluded.

Solution

The following steps will refer to an ‘old server’ and a ‘new server’. The former refers to the system being migrated from and the latter refers to the destination. It is recommended that you perform this procedure at a time when there will be little or no demand for UTS, since it will be unavailable during parts of this procedure.

On the old server:

Log into UTS Administration
Under ‘Status’, check the ‘Product Version’ and make a note of it. The new server will need to have this version of UTS or newer
Click on ‘Backups’ under ‘Datastore’ in the left column
Click on ‘Backup now’. UTS will start making a backup in the location listed under ‘Backup destination’ in the same window
When UTS is finished creating a backup, go to the folder where the backup is stored. The default location is in the/data/backups folder in the same directory that UTS is installed in
Copy the newest backup to a convenient location on the new server

On the new server:

Install the same version or newer of UTS as was on the old server. You can get installers by going here
Once the installation is complete, log into UTS Administration
Click on ‘Licenses’ in the left column
Enter your UTS license in the ‘Add Serial Number’ field, then click on the ‘Add Serial Number’ button
Now it’s time to restore your backup
In UTS Server Administration, click on ‘Backups’ under ‘Datastore’
Enter the full path, including the filename, to the tar backup you intend to restore.
Example paths:
- Mac: /Applications/Extensis/Universal Type Server/data/backups/2011_03_05T00_38_53_328Z.tar
- Windows: \Program Files\Extensis\Universal Type Server\data\backups\2011_03_05T00_38_53_328Z.tar
Click on the ‘Restore Database’ button
You will be asked to confirm that you want to do this. Click on the ‘OK’ button if you are ready to proceed
Once the database has finished restoring, log into UTS User Management Administration and verify that things have restored correctly. If everything looks good, you can start letting your users connect to the newly installed UTS.