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For questions regarding a recently placed order, registration inquiries, product questions, or general account questions please contact Customer Service using one of the following online methods.

  • Existing customers with a Extensis.com account, please log in and create a trackable service ticket.
    Click here
  • New to Extensis or are unsure of how to access your Extensis account, please email Customer Service:
    info@extensis.com

North America Customer Service is available Monday to Friday from 8am-4pm Pacific Standard Time

European Customer Services is available Monday to Friday 9am-5.30pm (GMT, BST, CET)